Frequently Asked Questions
Everything you need to know about bringing the charm of Cottage Garden into your home.
How do you ensure fragile items arrive safely?
We take great care in packaging our ceramics and glassware. Each item is wrapped in eco-friendly protective padding and shipped in reinforced boxes to ensure it reaches your doorstep in perfect condition.
What is your return policy for home decor?
We offer a 30-day return policy for all unused items in their original packaging. If you are not completely satisfied with your purchase, simply contact our support team to initiate a return or exchange.
Do you offer international shipping?
Yes, Cottage Garden ships to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
Are your textiles machine washable?
Most of our linens and cushion covers are machine washable on a gentle cycle. However, we recommend checking the specific care label on each product for detailed maintenance instructions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless shopping experience.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.